Billing & Payment

The Billing section is the central hub for managing your subscription and is only accessible to users with the Owner role. Here, you can upgrade your plan, adjust the number of user licenses, and monitor your eSignature usage.

Access Control

For security and administrative control, only users with the Owner access role can view or modify billing information. Admins do not have access to this page.

Change Your Plan

This area displays the available subscription tiers: Simple, Professional, and Enterprise.

• Upgrade Plan: You can upgrade to a higher tier at any time to access more advanced features.
• Adjust User Licenses: Increase or decrease the number of user licenses on your plan to match your team’s size. The cost per user is displayed for each tier.
• Downgrade Plan: To downgrade your plan, you must contact support. This is to ensure you are fully aware of any features or data that may become unavailable on a lower tier.

Signatures

Monitor your eSignature usage in this section.

• eSignatures: Shows the number of included eSignatures remaining in your current billing cycle and the date they will reset.
• Paid eSignatures: If you exceed your included amount, you can purchase additional eSignatures to continue using the feature without interruption.